Business

Progress on to more senior roles with a range of accredited business qualifications and opportunities to advance on to higher education.

Level 2 Diploma in Customer Service (England) (RQF)

This qualification if for: learners who deal, or intend to deal with customers on a daily basis as part of their job role.
Learning time: 450 hours
Progression: Level 3 Diploma in Customer Services
Examples of job progression: applicable to a variety of work environments

Level 3 Diploma in Customer Service (England) (RQF)

This qualification is for: learners who deal, or intend to deal with customers on a daily basis as part of their job role.
Learning time: 550 hours
Progression: Level 3 Diploma in Management 
Examples of job progression:  applicable to a variety of work environments

Level 2 Diploma in Business Administration (England) (RQF)

This qualification is for: learners working within a business and administration role who wish to improve their knowledge and skills
Learning time: 450 hours
Progression: Level 3 Diploma in Business Administration 
Examples of job progression: applicable to a variety of work environments

Level 3 Diploma in Business Administration (England) (RQF)

This qualification is for: learners working in a senior business administration role
Learning time: 580 hours
Progression:  Level 3 Diploma in Management 
Examples of job progression: applicable to a variety of work environments

Level 2 Diploma in Team Leading (England) (RQF)

This qualification is for: learners working within a team leading role.
Learning time: 400 hours
Progression: Level 3 Diploma in Management
Examples of job progression: applicable to a variety of work environments

Level 3 Diploma in Management (England) (RQF)

This qualification is for:  learners working in a management role in any sector
Learning time: 550 hours
Progression: Qualifications in coaching and mentoring 
Examples of job progression: applicable to a variety of work environments

Level 5 Diploma in Management & Leadership Higher Apprenticeship

This qualification is for: learners working as care managers or advanced practitioners within the adult social care and/or children and young people’s sectors. 
Learning time: 586 hours 
Progression: 
Diploma and/or degree 
Examples of job progression: applicable to a variety of work environments

Course Information