Privacy Notice – Learners at Universal Learning Streams


Looking after your personal information and making sure you can exercise your privacy rights is a priority for Universal Learning Streams. This notice sets out how we would use and process your personal data when you are on a Training Course programme with us.

Who we are

Your personal information will be held by Universal Learning Streams Ltd, your apprenticeship Training Provider. 

What we use your personal information for

When we use your personal information, the law says we have to be able to show that we have a lawful ground for doing so. Lawful grounds can include:

> when we have a legal obligation 

> when it is necessary to carry out a contract with you or to take steps to enter into a contract with you 

> when it is in our legitimate interest 

> when we obtain your explicit consent. 

How we process your personal information 

When we process personal information on the basis that it is in our legitimate interests to do so we will have undertaken an assessment to ensure our processing is transparent, proportionate and does not unfairly prejudice your interests.

The lawful ground: Necessary for contract

Who we will share your information with

We collect and use your personal information to allow us to carry out the work of Universal Learning Streams in delivering Training Courses.  We are required to collect this information by the Educations and Skills Funding Agency (ESFA), Ofsted (our Regulatory body) and Awarding Organisations (for registration, assessment and certification), in order to deliver our services to the required standards and to secure funding. Processing this information is necessary to meet the contractual obligations entered into by enrolment on an Training Course programme and in order for us to meet our legal obligations under various pieces of legislation. Some of the information provided by you may be used by the Education and Skills Funding Agency (‘ESFA’) in order to fulfil its statutory duties and functions, issue/verify your Unique Learner Number (ULN) in order to maintain your Personal Learning Record. The ESFA may share your ULN and Personal Learning Record with other education related organisations, Further details of how your information is processed and shared can be found at

How long we will keep your personal information

Any data and documentation related to funding of your Training Course programme must be retained for the period set by the funding body (e.g. Education & Skills Funding Agency). This is usually for 6 years after the financial year end in which the Training Course programme ends as a minimum.

How you can get a copy of your personal information

You have the right of access to your personal information. You can exercise this right by contacting us (see the ‘how you can contact us’ section below).


If you are unhappy with how we have used your personal information, please let us know by contacting us (see the ‘how you can contact us’ section below).  You also have a legal right to complain to the Information Commissioner’s Office and can find out more about how you can do this on their website at:

How you can contact us

If you have any questions, or require more information about how we use your personal information, please contact us at the following address:
Universal Learning Streams Ltd
Waterside Business Centre (Top Floor), Cilmedw Way, Llangollen, Denbighshire LL20 8AG
Phone: 01978 869457